Crownpoly respects your privacy and is committed to protecting any personally identifiable information that you provide to us. Except as indicated below, Crownpoly will never sell, rent or share your personally-identifiable information without your consent.
Collection of Non-Personally Identifiable Information
Crownpoly web servers automatically capture non-personally identifiable information including—but not limited to—domain name, IP address of the web page you used to enter the site, the pages you visit on the site, your click-through rates and the amount of time you spend on the site. However, you—the individual user—will remain anonymous. We may use and analyze the data captured to determine trends and improve the site. Any non-personally identifiable information that we share with third parties will be in aggregate form only.
We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.
Privacy with Respect to Minors
We do not knowingly collect or use information from children under the age of 13 without the consent of a parent or guardian.
When you visit our website, we may place a cookie on your computer that will allow us to track your visit to our site and help us to improve the site. The cookies will not provide us with any personally-identifiable information about you.
Other Websites and Links
Information that you send to this site, including e-mail messages, will not be encrypted unless otherwise noted. Although our site uses industry-standard security measures to protect the loss, misuse and alteration of information that is under our control, we cannot guarantee complete security.
“Your payment and personal information is always safe. All Payments are process by Authorize.net DPM with Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. Data is protected with 128-bit SSL encryption. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.” (Etc.)
Crownpoly ships prepaid and invoices you for the charges.
Your order is shipped from the nearest Crown Poly Warehouse.
UPS is used whenever possible. However, should your order exceed UPS size or weight limits, “Common Carrier” will be selected to speed delivery to you.
Login and Click “View My Order” of our site to check your orders status.
Call 1-323-585-5522 to receive an authorization number or complete the form on the back of the packing list and return the merchandise within 30 days.
Note: Customers will be responsible for shipping charges on cancelled orders.
Changes to Policy
We know you’ve got plenty to say. Here at Crownpoly.com, we encourage dialogue about issues pertaining to our products, consumer concerns, the environment, innovation and recycling. We welcome your thoughts and opinions on any and all of those topics.
A few things to keep in mind:
The first time you leave a comment, editors will have to approve it for posting. We do that to ensure that you’re not a machine. During the week, first-time moderation will typically occur within 48 hours (No Weekends).
Personal attacks and foul language are not tolerated. Adding to the discussion, however, is encouraged.
Stay on topic. Off-topic comments will be removed from the site.
Comments revealing personal information (e.g. place of residence, personal history) about individuals contributing to the site or other commenters will be removed.
Comments should contribute to the dialogue. Please support any claims with links to sources whenever possible. We like opinions, and like even more when you can back them up.
If you have comments or other questions that are not answered here, please contact us.